About Our Security Policy

This policy is designed to protect our organization’s information assets from any threats, whether they come from inside or outside the organization and whether they are intentional or accidental. At Trygge Norske Casino, we prioritize ensuring that core and support operations run smoothly with minimal interruptions.

We are committed to ensuring that all information we use or store remains secure and accessible. Proper confidentiality procedures are always in place to manage and protect all relevant data.

Here’s what our policy focuses on:

  • Access Control: Only individuals needing access to confidential information will have it, always adhering to the principle of least privilege.
  • Stability and Security: We maintain consistency in the stability, security, and availability of our information, especially when implementing changes to Trygge Norske Casino’s systems.
  • Data Integrity: The integrity of our client and business information is always our top priority.
  • Industry Leadership: We aim to be the industry’s top media provider, delivering exceptional security solutions to our gaming partners and their customers.
  • Compliance: We strictly adhere to gaming regulations and legal requirements for our licenses, ensuring these standards are integrated into every aspect of our business processes and systems.

Secure Browsing

At the Norwegian Casino Portal, your safety online is our top priority. We ensure that every site page, resource, and data exchange is secured. All the data transferred between you and our site is encrypted, protecting it from potential eavesdropping or tampering.

We use SSL technology to keep your information confidential, from your personal details to your preferences. You’ll notice “https://” in the address bar and sometimes a padlock symbol, which confirms that your connection to the Norwegian Casino Portal is secure.

But we don’t stop at SSL. Firewalls, intrusion detection systems, and regular security scans also protect our site. We stay on top of the latest security updates to make sure our infrastructure is as safe as possible.

We’re also compliant with PCI (Payment Card Industry) standards. While we don’t handle payment data directly, the casinos we link to are trusted third-party providers, adding an extra layer of security for you.

We encourage you to maintain safe browsing habits as well. Keep your devices and browsers up to date, avoid sharing sensitive information over public Wi-Fi, and change your passwords regularly.

Your trust matters to us, and we’re committed to providing a secure browsing environment so you can enjoy your experience with peace of mind.

Data Protection

We take your data protection seriously, adhering to the strict standards set by the European General Data Protection Regulation (GDPR) and other international laws. Our goal is to collect only the data necessary to provide better services and enhance your experience with us.

We follow the principles of the GDPR, ensuring that your data is handled lawfully, fairly, and transparently. This means we only collect and use your data for clearly defined purposes, focusing on minimizing the information we gather and ensuring its accuracy, security, and confidentiality.

Every piece of personal data we collect is done so with your informed consent and used solely for the purpose we’ve communicated to you. For instance, if we ask for your email address, it’s either to send you newsletters you’ve subscribed to or to respond to your inquiries.

Access to your data is strictly controlled within our organization. Only authorized personnel who have a legitimate need to access this information to perform their jobs can do so, and they are bound by strict confidentiality agreements.

We implement advanced security measures like encryption and access controls to safeguard your data. The latest firewall systems protect our servers, and we conduct regular security audits to ensure your information remains secure.

We also require our third-party service providers and partners, including any linked online casinos, to adhere to the same high data protection standards. We carefully select these partners to ensure your privacy and security are always maintained.

If a data breach occurs, we have a detailed response plan ready to quickly identify the issue, minimize any damage, and notify affected users and relevant authorities, as required by law.

Remember, you have full control over your data. You can request access, correction, deletion, or restriction of your data anytime. Please review our privacy policy for more details on how we use and protect your information.

Your trust is our top priority, and we’re committed to protecting your data and upholding your rights every step of the way.

Cookies

We collect browser and cookie information when you first navigate to our websites. We use cookies to customize your experience and facilitate your access. Some cookies will remember your username and password or remember your language preferences, and so on. Cookies also record other visited pages and content displayed before and after you use our services.

For users who choose to have their data processed for marketing communication and promotional information, this use may extend to displaying selected advertisements for corporate campaigns that may interest you, either through device notifications or on social media pages.

How We Use Cookies

Functional Cookies

These are essential for the operation of our website. They allow you to navigate the site, use our features, and gain secure access to certain areas. Without these cookies, our website may not function properly.

Performance and Analytical Cookies

These cookies collect information about how you use our website, such as which pages you visit most often and if you receive error messages from certain pages. These cookies do not collect information that identifies you; all collected information is aggregated and, therefore, anonymous. It is used solely to improve how our website functions.

Targeting or Advertising Cookies

These cookies are used to deliver more relevant advertisements that are relevant to you and your interests. They can also limit the number of times you see an ad and help us measure the effectiveness of our marketing campaigns.

Third-Party Cookies

We may also work with advertising networks that collect information about the content you visit on our website and other websites and services you visit. This may result in you seeing our advertisements when you visit other websites.

In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies to help personalize the site and improve your experience.

Your Control Over Cookies

You have full control over cookies. While most web browsers automatically accept them, you can change your settings to block cookies. Keep in mind that this might limit some website features. It’s a good idea to check this page regularly to stay updated on our cookie usage.

At Trygge Norske Casino, your online privacy matters to us. We use cookies to enhance your experience and ensure your data remains secure.

The internal audit committee oversees the effectiveness of our information security management system. We’ll review this policy whenever there are significant changes within our organization.

Marketing Communication

We may share some of your personal data with our third-party marketing partners with your consent or when legally permitted. This enables us to communicate with you via phone, email, or push notifications about promotions, new games, offers, and events. Please note that you’ll only receive marketing content directly related to Trygge Norske Casino, and we will not share your information with unrelated third parties for their marketing purposes without your written consent.

You can contact our customer support to choose how you receive marketing communications from us or opt-out entirely. All our messages include instructions on how to unsubscribe. If you decide to withdraw your consent for all marketing activities, we’ll promptly remove your data from our marketing processes, typically within 48 hours of your request.

Your Security

We take your data and personal information seriously and have several measures in place to protect you. Our security policies, rules, and technical measures are designed to safeguard all your information.

Everyone working with Trygge Norske Casino, including employees, data processors, and contracted third parties, is legally bound by a confidentiality agreement. We also use encryption technology and top-tier security infrastructure to ensure your data is always secure in our databases.

  • Retention of Personal Information

We keep customer information and records for at least 5 years after account closure, as required by regulations. Periodically, we delete records for accounts that have been closed for more than 5 years. If you request your information to be erased, we can only proceed with this 5 years after your request.

Even after this period, we might need to retain certain details to meet legal obligations (e.g., related to safer gambling or self-exclusion). Rest assured, we take all necessary steps to protect your privacy during this time.

  • Data Protection Outside the EU

Your personal information might be processed in any country where you reside and where we or our affiliates, suppliers, or subsidiaries operate. You agree to its use as described in this security policy by providing your personal information.

Data protection laws outside the EU may be more relaxed than those within EU member states. In these cases, we ensure your information is protected to the same standard as that of players within the EU.

  • Third-Party Links

Our site includes links to other websites, including online casinos, that we don’t operate. We aren’t responsible for these third-party sites’ content, privacy policies, or practices. We recommend reviewing their privacy and security policies before interacting with them.

  • Security Risks

We manage risks using an information risk management framework. This helps us quickly identify and address potential risks, allowing us to take a risk-based approach that’s integrated into our decision-making processes.

  • Employee Responsibility

All employees must follow our information security policies. Managers are responsible for ensuring their teams comply with these requirements. Our management team oversees Trygge Norske Casino’s security measures’ planning, design, implementation, and operation.

  • User Responsibility

While we strive to provide a secure environment, it’s also essential for you to take precautions when browsing the internet. Use secure network connections, keep your antivirus software updated, and avoid sharing your personal information with others.

  • Updates to the Security Policy

We regularly review and update our security policy to stay aligned with industry best practices and legal requirements. Any changes will be posted on this page.

If you have questions or concerns about our security measures, please contact us. We’re committed to maintaining an open dialogue about your data security.

Ludvig Hansen
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